CommerceNext Insights

2025 Digital Retail Forecast: Opportunities, Challenges and Strategies

Maria del Carmen Tume Saavedra February 10, 2025

In our latest webinar, we explored the trends, opportunities and challenges that will shape digital retail success in 2025. Sucharita Kodali, VP and Principal Analyst at Forrester Research, shared her expert insights and predictions for the year ahead, setting the stage for a dynamic panel discussion with retail leaders. Attendees gained actionable takeaways to stay ahead in the evolving digital landscape. What we learned: Takeaways from the 2024 holiday retail season The importance of mobile experience in retail Challenges for Chinese competitors in ecommerce How to adapt to new search behaviors The impact of tiktok shifts and tariff changes Speakers: Sucharita

Cyber Week Recap: Lessons Learned and Advice for 2025

Maria del Carmen Tume Saavedra January 14, 2025

In our latest webinar, Jason “Retail Geek” Goldberg recapped Cyber 5 Weekend sales data and the trends shaping this Holiday season. He also shared a look at what’s coming in 2025. Retail leaders joined him to share their experiences, lessons from this year and tips for what’s next. Attendees learned simple and clear ideas to help them prepare for 2025. What we learned: The truth behind 2024’s holiday spending Challenges in the holiday season Key trends that are shaping the holiday season How Tailored Brands performed this holiday season Hanky Panky’s strategic holiday collaboration with Pantone Session AI’s Holiday Season Insights Speakers:

CommerceNext Announces CommerceXcellence 25 Leaders to Watch in 2025

Corey Peters January 6, 2025

Leaders from Coach, ULTA, Walmart, Sephora and American Eagle Outfitters Inc. Selected for Outstanding Leadership, Innovation and Impact NEW YORK, Jan. 6, 2025 — CommerceNext, a community, event series and conference for marketing, ecommerce and technology leaders at retail and direct-to-consumer brands, today announced the recipients of its CommerceXcellence Awards, honoring 25 leaders to watch in 2025. “We are proud and excited about this year’s CommerceXcellence honorees.” The award recipients are visionaries and leaders in the retail industry, selected by a committee of retail industry leaders for their outstanding leadership, innovation, growth and commitment to doing good. These accomplishments are particularly noteworthy given

Essential AI Insights for Retailers & Brands: Highlights from 2024

Maria del Carmen Tume Saavedra December 16, 2024

This year, AI went from a buzzword to a necessary tool retailers and brands implement into their marketing strategies to better connect with customers and drive innovation. Read on for top highlights from CommerceNext webinars; execs at brands like Forever 21, J. Crew, e.l.f. Beauty and more shared essential AI tips and tricks. For more insight into real AI implementations, make sure to register for our 2025 CommerceNext Growth Show, June 24-26 in NYC. Silent Signals: How AI Hears What Customers Don’t Say Key Takeaways: How AI is Transforming Ecommerce AI is reshaping ecommerce by enabling smarter, more personalized interactions. Tools like ChatGPT

Top 2024 Trends to Bring with You in 2025

Maeve Billings December 12, 2024

As we gear up for 2025, it’s essential to reflect on the strategies that propelled success in 2024 and determine how to carry these winning trends into the new year. From omnichannel mastery to AI-driven insights and collaborative innovation, here are the top trends that reshaped retail in 2024—and how you can leverage them for growth in 2025. Omnichannel Is Non-Negotiable Shoppers demand seamless experiences across every touchpoint. Gone are the days when customers tolerated disconnected online and in-store experiences. Now, brands must deliver integrated, convenient and personalized shopping journeys. Take Sephora and Lowe’s, for example. By placing customers at the heart of

Hot Topics and Vision for the 2025 CommerceNext Growth Show

Maeve Billings December 10, 2024

As we gear up for the 2025 CommerceNext Growth Show on June 24-26 in NYC, the focus is set on driving conversations around the transformative trends and strategies shaping retail. This year’s agenda promises to tackle both cutting-edge innovations and continuous industry challenges, providing attendees with the tools and insights needed to excel in our ever-evolving industry. Read on for a preview of a few topics poised to take center stage and register here to join the conversation. AI Transformation of Retail: Tactical Precision Meets Operational Innovation AI is no longer just a buzzword—it’s a cornerstone of modern retail. From automating tactical processes

Gaining a Competitive Edge: Embracing AI for a Seamless Customer Journey

Maria del Carmen Tume Saavedra November 19, 2024

In our latest webinar, we explored how retailers can meet customers wherever they shop, whether in-store, online, on social media or marketplaces. Experts shared how AI can transform the shopping journey by improving inventory management, creating seamless experiences and building customer loyalty through personalization. Attendees learned simple ways to give customers more control and use data to enhance every customer touchpoint. What we learned: Turning data into AI-driven retail power Revolutionizing retail with fabric’s AI-Powered order orchestration suite How industry leaders leverage AI data-driven approaches Speakers: Ekta Chopra, Chief Digital Officer at e.l.f. Beauty Derek Yarbrough, frmr CMO at J.Crew Vivian Chang,

Boost Your BFCM Sales With Proven Marketing and Ecommerce Tactics

Maria del Carmen Tume Saavedra November 12, 2024

In our latest webinar, we explored actionable marketing and ecommerce strategies designed to elevate Black Friday and Cyber Monday performance. Industry experts from Ripple Junction, Chief Detective, La Jolla Group and Maropost shared proven tactics that have driven impressive results. Attendees also got unique insights and practical advice to help boost engagement, increase conversions and drive revenue. This session shared effective strategies for the biggest shopping days of the year! What we learned: How to Boost Your Mobile Checkout Conversions The Power of Direct Customer Conversations How Industry Leaders Are Building Loyalty How To Prepare Teams for a Successful Holiday Season Speakers:

The Ultimate Guide to Amazon Marketing Success in Ecommerce

Maeve Billings November 11, 2024

For brands aiming to grow on Amazon, the platform offers unique opportunities and intense competition. With Amazon functioning as both a marketplace and a search engine, businesses need to adopt focused marketing strategies to stand out. This guide provides retail professionals with effective Amazon marketing tactics designed to improve visibility, increase sales and foster brand loyalty. What We Cover: Optimizing product listings for Amazon’s search algorithm Leveraging Amazon’s advertising options and DSP campaigns Enhancing listings with A+ Content and high-quality media Engaging customers with Amazon Live events Driving off-Amazon traffic to boost rankings Managing customer reviews to build trust 1. Optimize Product Listings

Modern Customer Journey Strategies and Trends that Are Increasing Conversion

Maria del Carmen Tume Saavedra November 1, 2024

Mastering conversion optimization is crucial for managing the high demand of the holiday shopping season’s peak. In our latest webinar, we explored key strategies to boost conversion rates by creating more personalized customer experiences and optimizing site performance. You’ll also discover how to get your backend systems ready to handle the increased holiday traffic, so your business can boost sales during the busiest time of the year. What we learned: How to address the dynamic customer journey The power of real time engagement How industry leaders approach innovation The importance of using leadership to embrace long-term KPIs Speakers: Sherry Shi, Head of Women’s

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